Refund policy

Returns & Exchanges

Every 1995 piece is made just for you, in small batches - not mass produced, not sitting in a warehouse somewhere. That's better for the planet, keeps our prices fair, and means your piece is actually yours from the start. It also means our returns policy works a bit differently to your usual shop.

If something's wrong with your order

If your item arrives damaged, faulty, or not what you ordered - that's on us, and we'll sort it. Email us at shop@1995apparel.com within 14 days of delivery with:

• Your order number
• A photo of the issue
• A quick note on what's wrong

We'll get back to you within 48 hours and sort a replacement or refund. No stress, no interrogation.

If you've changed your mind or ordered the wrong size

Because each piece is crafted specifically for your order, we're not able to accept returns for change of mind or sizing. We know that's not what you want to hear - so we've made sure our size charts are as accurate as possible on every product page. Please check yours before ordering. If you're unsure between two sizes, message us on Instagram or email first - we'd rather help you get it right than have you guess.

Thanks for understanding - as a small, one-woman business, this policy helps us keep doing what we love without the costs that come with mass returns. 

How long it takes

Once approved, refunds are processed within 5-7 business days back to your original payment method. Replacements are remade and shipped within our usual production time.

Got a question?

Email us at  shop@1995apparel.com or DM us on Instagram - we're a small team (okay, a team of one) and we actually read every message. Thank you for supporting a woman-owned business - it genuinely means everything.